We’ve all been there, having arrived at a hotel tired after a long journey, only to find yourself stuck in a queue at reception to get your key card. It’s a friction point that feels outdated because, frankly, it is.

At Doorflow, when we look at buildings, we’re always interested in the flow of people around it. We believe that if you have to stop and think about how to open a door, the design has failed. We want to remove the clutter of lost key cards and clunky systems to make sure your members and guests can get where they need to go without breaking their stride.

Making the complex feel simple

We often say that making something look simple is actually very hard work. We’ve built Doorflow to be the engine room that handles the complexity so you don’t have to.

Control from anywhere, not just the back office We know that modern operations don’t happen sitting behind a desk. With Doorflow, we give you a central view of every door you manage. It doesn’t matter if you run a single boutique hotel or a chain of 24 hour gyms, you’ll see exactly what’s happening in real-time. It’s secure and immediate, and it removes the need for on-site servers that just gather dust.

Using the device that’s already in their hand Your guests and members are already holding their phones. It makes no sense to force them to dig around for a separate fob or card. We integrate directly with Apple and Google Wallet because that’s where people expect their important items to live. It’s safer than a physical card, it saves on plastic waste, and it means the pass is always with them.

Consistency across all your spaces If you manage multiple sites, you know how frustrating it is when one location uses a different system than another. We built Doorflow to be the single source of truth for your access rights. You can manage your golf club facilities, your hotel rooms, and your gym branches from one place. We want to help you scale your business without scaling your headaches.

Connecting with the tools you already use We don’t believe in walled gardens: if you run a hotel, your management system is your lifeline. We connect with leading management systems to issue a digital key the moment a guest is cleared for arrival. This means they can bypass the front desk entirely if they choose. It allows your staff to focus on welcoming people rather than typing data into a computer.

What this looks like in the real world

We build technology, but we’re obsessed with how it works for actual people. Here’s how we see it playing out in your spaces.

For hotels: respecting the guest’s time When a guest walks into your lobby, they should feel a sense of arrival, not an obligation to fill out forms. By sending a key to their phone before they arrive, we remove the barrier between them and their room.

• Arrivals without the wait: We let the system handle the check-in so the guest can head straight to their room.
• Safety first: We use encrypted mobile passes which are far harder to copy than traditional mag-stripe cards.
• Better service: Your front desk team can spend their time helping guests with their stay rather than programming plastic cards.

For gyms: keeping the momentum There is nothing worse than arriving at the gym ready to train and realising you left your pass at home. We want your members to walk in and get started.

• Phone-based entry: Members use the device they use for their music to open the turnstile.
• Understanding usage: We give you clear data on when your facility is busy so you can make better decisions about staffing and classes.
• One pass for every branch: If a member pays for access to all your locations, their digital pass should work everywhere automatically.

For golf clubs: a modern standard Private clubs are about exclusivity and service, but that should not mean antiquated tech. We help you protect your members-only areas without making the place feel like a fortress.

• VIP access: We make it easy to grant specific access rights to clubhouses and locker rooms for your members.
• Event management: We allow you to set strict time windows for access during tournaments or private functions.
• More than just a door: We can link the pass to other systems, allowing members to scan their card for bar tabs or loyalty rewards.

Why we believe it’s time to switch

Sticking with old hardware is a risk. It creates operational drag and leaves you vulnerable to security gaps. We designed Doorflow to be the pragmatic solution to these problems.

• Cut the waste: You can stop buying boxes of plastic cards that end up in the bin or lost in the car park.
• Tighten your security: We allow you to revoke access instantly from the dashboard, which is impossible with a lost physical key.
• Focus on the user: We help you provide the modern experience that people have come to expect.

Let’s get things moving

If you’re responsible for how people move through a hotel, gym, or club, we know you care about the details. We’re here to make sure the doors open when they’re supposed to, and stay shut when they’re not: it’s really that simple.

We would love to discuss your project. Book a Demo Today

For more information please see our website at doorflow.com

Contact us by email at hello@doorflow.com

##